Payment Policy

At Velora Sphere, we aim to make your checkout experience simple, secure, and convenient. We accept several major credit and debit card networks through our payment system.

Accepted Payment Methods

We currently accept the following payment cards:

  • Visa
  • Mastercard
  • Maestro
  • American Express (Amex)
  • JCB
  • Visa Electron
  • Discover
  • Diners Club

All available payment methods will be displayed at checkout based on your order and eligibility.

Payment Authorization

When you place an order, your payment information is securely processed through our payment provider. Your order will be confirmed once the payment has been successfully authorized.

If a payment is declined or cannot be authorized, your order may not be completed. Please verify your card details or contact your card issuer if the issue continues.

Payment Security

We take reasonable measures to protect your payment information. Velora Sphere does not have access to or store your complete card number or card security code (CVV). Payment information is handled through our secure payment processing system.

Billing Information

Please make sure that your billing information, including your name and billing address, is entered accurately at checkout. Incorrect information may result in a payment being declined or an order being delayed.

Payment Currency

All prices displayed on our store are shown in British Pounds (GBP) unless otherwise stated.

Refunds

If your order is eligible for a refund, the refund will generally be issued back to the original payment method used for the purchase. The time required for the refunded amount to appear in your account may depend on your card issuer or financial institution.

For full details on returns and refunds, please see our Refund Policy.

Payment Issues

If you experience a problem with your payment or believe you were charged incorrectly, please contact us with your order details so we can assist you.

Contact Us

Velora Sphere
Email: info@velorasphere.shop
Phone: +44 284 066 2428
Business Address: Velora Sphere, Bridge Street, Banbridge BT32 3JL, United Kingdom